How long is the lead time?
Generally speaking, the lead time of the first order is 60 days and the repeat orders is 45 days. If there are special materials, the lead time will be extended appropriately.
Will you attend any exhibition? If yes, which will be attended?
Yes, we attend many exhibitions, like Canton Fair, CIFF, Furniture China, IMM and so on, We will notice the fair time and booth number in advance and invite you to our booth.
What’s your main market？
Our main market is Europe and America.
Can you customize the packing?
Certainly. As a foreign trade sales factory with many years of experience, we can make your packing according to your requirement.
How do your company deal with the problem on quality ?
We have a professional quality department. Once there is a customer complaint, we will immediately study the root cause of the problem and give you short-term and long-term solutions.We will provide you replacement parts and compensate for your loss.
Can you guarantee the quality of product? How long is the warranty period？
I have confidence in our products. The warranty period is two years. We are looking for long-term cooperation.
The price of your product is too high, can you give me discount？
Price comes from product quality. I can confidently say that our product quality is the leading level in the same industry, so that you can reduce the after-sales cost. Secondly, if your order can exceed 60 containers per year, we can give you a 2% discount.
What’s your MOQ?
Our MOQ is 200pcs per item per color, and you can mix items to one 40’ container.